Boostwaze Terms of Service
Last Updated: May 28, 2025
Welcome to Boostwaze, a premier social media marketing platform operated by Boostwaze Ltd., based in London, United Kingdom. By accessing or using our platform, services, or website (collectively, the “Services”), you agree to be bound by these Terms of Service (“Terms”), including our Refund Policy and Privacy Policy outlined below. If you do not agree with these Terms, please do not use our Services.
1. Acceptance of Terms
By registering for an account, accessing, or using Boostwaze’s Services, you confirm that you are at least 18 years old and have the legal capacity to enter into this agreement. If you are using Boostwaze on behalf of a business or organization, you represent that you have the authority to bind that entity to these Terms.
2. Services Provided
Boostwaze offers a platform to empower businesses and individuals to enhance their social media presence through tools for increasing followers, engagement, and visibility across various platforms. Our Services are designed to be intuitive, scalable, and compliant with applicable laws and third-party platform policies. We reserve the right to modify, suspend, or discontinue any part of the Services at any time, with or without notice.
3. User Responsibilities
- Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. Notify us immediately at support@boostwaze.com if you suspect unauthorized use.
- Lawful Use: You agree to use Boostwaze’s Services in compliance with all applicable laws, regulations, and third-party platform policies (e.g., Instagram, Twitter, etc.). Prohibited activities include spamming, posting illegal content, or engaging in fraudulent behavior.
- Accurate Information: You must provide accurate and up-to-date information when registering or using our Services.
4. Payments- Pricing: All fees for Boostwaze’s Services are outlined on our website and are subject to change. Payments are processed in GBP (£), and you are responsible for any applicable taxes or currency conversion fees.
- Billing Disputes: Any payment disputes must be reported within 30 days of the transaction date by contacting support@boostwaze.com.
5. Refund Policy
We strive to ensure your satisfaction with Boostwaze’s Services. Our refund policy is as follows:- Non-Refundable Services: Unless otherwise specified, all payments for Services, including subscriptions and one-time purchases, are non-refundable. This includes payments for follower growth, engagement boosts, or other marketing services, as these are delivered instantly or incrementally upon purchase.
- Exceptions for Refunds: Refunds may be considered under the following circumstances:
- Non-Delivery: If a service (e.g., ordered followers or engagement) is not delivered within the specified timeframe due to an error on our part, you may request a refund within 7 days of the purchase date.
- Technical Issues: If you experience persistent technical issues with our platform that prevent you from accessing or using the Services, and we are unable to resolve the issue within a reasonable period, you may be eligible for a partial or full refund.
- Unauthorized Charges: If you believe a charge was made in error or without your authorization, please contact us immediately for investigation.
- Refund Process: To request a refund, email support@boostwaze.com with your account details, order number, and a description of the issue. Refund requests will be reviewed within 5 business days, and approved refunds will be processed to the original payment method within 10 business days.
- No Guarantee of Results: While Boostwaze aims to deliver high-quality services, we do not guarantee specific results (e.g., exact follower counts or engagement rates), as these depend on third-party platforms and other variables. Non-delivery of expected results does not qualify for a refund unless explicitly stated otherwise.
6. Privacy Policy
At Boostwaze, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data.- Account Information: When you register, we collect your name, email address, billing information, and other details you provide.
- Usage Data: We collect data on how you interact with our Services, such as IP addresses, browser type, and pages visited, to improve our platform.
- Social Media Data: We may access limited data from your social media accounts (e.g., account IDs) solely to provide the requested Services, in compliance with platform policies.
- How We Use Your Information:
- To provide, maintain, and improve our Services.
- To process payments and communicate with you about your account or transactions.
- To analyze usage trends and optimize platform performance.
- To comply with legal obligations or respond to lawful requests from authorities.
- We do not sell your personal information to third parties.
- We may share data with trusted service providers (e.g., payment processors) who assist in delivering our Services, under strict confidentiality agreements.
- We may disclose information if required by law or to protect the safety and rights of Boostwaze or its users.
- Data Security: We use industry-standard encryption and security measures to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.
- Data Retention: We retain your data only for as long as necessary to provide the Services or comply with legal obligations. You may request deletion of your account by contacting support@boostwaze.com.
- Your Rights: As a user, you have the right to access, correct, or delete your personal data, subject to applicable laws. Residents of the UK and EU may have additional rights under the UK GDPR and EU GDPR, respectively.
- Cookies: Our website uses cookies to enhance user experience and analyze traffic. You can manage cookie preferences through your browser settings.
7. Intellectual Property- Boostwaze’s Rights: All content, logos, trademarks, and technology on the Boostwaze platform are the property of Boostwaze Ltd. or its licensors. You may not copy, modify, or distribute any part of our Services without prior written consent.
- User Content: You retain ownership of any content you submit to Boostwaze. By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, store, and display it solely for the purpose of providing our Services.
8. Prohibited Conduct
You agree not to:- Use automated tools (e.g., bots, scrapers) to access or manipulate our Services.
- Attempt to reverse-engineer, hack, or interfere with the functionality of Boostwaze.
- Use our Services to promote hate speech, violence, or illegal activities.
- Resell or redistribute our Services without express permission.
9. Termination
We reserve the right to suspend or terminate your account at our discretion, with or without notice, for violations of these Terms or for any other reason. Upon termination, your access to the Services will cease, and any outstanding fees remain payable.
10. Limitation of Liability
To the fullest extent permitted by law, Boostwaze Ltd., its affiliates, and employees (including Fergus, Larissa, and Anastasia) shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Services. Our total liability shall not exceed the amount paid by you for the Services in the preceding 12 months.
11. Governing Law
These Terms are governed by the laws of England and Wales. Any disputes arising from these Terms shall be resolved in the courts of London, United Kingdom.
12. Changes to Terms
We may update these Terms, including the Refund Policy and Privacy Policy, to reflect changes in our Services or legal requirements. The updated Terms will be posted on our website, and continued use of the Services constitutes acceptance of the revised Terms.
13. Contact Us
For questions, concerns, or feedback about these Terms, including refund or privacy inquiries, please contact us at:By using Boostwaze, you’re joining a global movement to redefine digital success. Let’s build your brand’s legacy together!
